Governance, Risk Management & ISO 27001
Learn how organizations decide which risks to fund, who is accountable, and how ISO 27001 turns risk management into an auditable, certifiable system.
Learning Objectives
- → Explain what Governance, Risk, and Compliance (GRC) means and how the three pillars relate
- → Calculate and interpret quantitative risk using SLE, ARO, and ALE
- → Distinguish risk avoidance, mitigation, transfer, and acceptance
- → Describe the ISO 27001 ISMS structure and the Plan-Do-Check-Act cycle
- → Build a basic risk register for a small organization
Why GRC Exists
Security teams don't get unlimited budget or unlimited attention from leadership. Governance, Risk, and Compliance (GRC) is the discipline that decides which risks get money spent on them, who is accountable when something goes wrong, and how an organization proves to regulators, customers, and auditors that it is actually doing what it claims.
The Three Pillars
| Pillar | Question it answers | Typical artifact |
|---|---|---|
| Governance | Who decides, and who is accountable? | Security policy, RACI matrix, steering committee |
| Risk Management | What could go wrong, and how bad would it be? | Risk register, risk appetite statement |
| Compliance | Are we meeting external/internal rules? | Audit report, control evidence, attestation |
Risk Fundamentals
Every risk statement has four ingredients:
- Asset — something with value (a database, a server, a reputation)
- Threat — something that could harm the asset (an attacker, a flood, an insider)
- Vulnerability — a weakness the threat can exploit (unpatched CVE, no MFA)
- Impact — the cost if the threat exploits the vulnerability
Risk exists only where a threat and a vulnerability meet on a valuable asset. No vulnerability, no risk — even against a highly motivated threat.
Quantitative Risk: SLE, ARO, ALE
- SLE (Single Loss Expectancy) = Asset Value × Exposure Factor (the % of the asset's value lost in one incident)
- ARO (Annualized Rate of Occurrence) = how many times per year the event is expected
- ALE (Annualized Loss Expectancy) = SLE × ARO
Worked example: a payment server is worth $200,000. A ransomware incident is expected to destroy 50% of its value (EF = 0.5) and is expected to happen once every 4 years (ARO = 0.25).
SLE = 200,000 × 0.5 = 100,000
ALE = 100,000 × 0.25 = 25,000
Budget roughly $25,000/year on controls that reduce this specific risk — spending far more than that on one risk while others go unfunded is a governance failure, not a security win.
Risk Treatment Strategies
| Strategy | What it means | Example |
|---|---|---|
| Avoid | Stop doing the risky thing | Decommission an unpatchable legacy system |
| Mitigate | Reduce likelihood or impact | Add MFA, patch, segment the network |
| Transfer | Shift the cost to someone else | Cyber-insurance, outsourcing to a vendor with SLAs |
| Accept | Do nothing — treatment costs more than the risk | A $50 risk facing a $30,000 control |
There is no "eliminate" option: residual risk always remains after treatment.
Building a Risk Register
| Risk ID | Description | Likelihood (1-5) | Impact (1-5) | Score | Owner | Treatment | Status |
|---|---|---|---|---|---|---|---|
| R-014 | Unpatched public-facing VPN appliance | 4 | 5 | 20 | Network Eng. | Mitigate (patch SLA 7d) | Open |
| R-022 | Departing employee retains SaaS access | 3 | 3 | 9 | IT Ops | Mitigate (offboarding checklist) | Closed |
Likelihood × Impact gives a fast triage score; it is not a substitute for the ALE calculation above when real budget decisions are on the table.
ISO/IEC 27001: The ISMS
ISO 27001 doesn't certify that you have zero vulnerabilities — it certifies that you run an Information Security Management System (ISMS): a repeatable, audited process for managing risk, driven by the PDCA cycle:
- Plan — define scope, risk assessment methodology, and objectives
- Do — implement controls and treat risks
- Check — internal audits, management review, monitor metrics
- Act — corrective action, continual improvement
Annex A Controls (2022 revision)
The 2022 revision reorganized 93 controls into 4 themes:
| Theme | Count | Examples |
|---|---|---|
| A.5 Organizational | 37 | Policies, roles, supplier relationships, incident management |
| A.6 People | 8 | Screening, training, disciplinary process |
| A.7 Physical | 14 | Secure areas, equipment siting, clear desk |
| A.8 Technological | 34 | Access control, cryptography, logging, secure development |
Certification Path
- Stage 1 audit — auditor reviews documentation and readiness
- Stage 2 audit — auditor tests whether controls are actually operating
- Certification — valid 3 years
- Surveillance audits — yearly spot-checks to keep the certificate live
Who Owns What
- Business/asset owners own the risk — they accept it or fund its treatment
- CISO/security team advises on risk and implements controls
- Internal audit independently checks controls operate as designed
- External auditor certifies against ISO 27001 or attests for SOC 2 (next lesson)
Common Pitfalls
- Treating the risk register as a compliance checkbox instead of a living document reviewed quarterly
- Confusing "audited" with "secure" — ISO 27001 certifies a process, not the absence of vulnerabilities
- Leaving a risk unowned — an unowned risk never gets treated
- Funding the risks that are easiest to fix rather than the ones with the highest ALE
A file server is worth $50,000. A ransomware incident has an Exposure Factor of 40% and an ARO of 0.5 (once every two years). First find the SLE, then multiply by the ARO to get the ALE.
What is the ALE for this server?
A company buys cyber-insurance instead of building an in-house SOC to handle a ransomware risk it has decided not to build controls for directly.
Which risk treatment strategy is this?
ISO 27001's ISMS runs on a continuous four-phase cycle: Plan, Do, Check, Act.
Which PDCA phase involves monitoring and auditing the ISMS's performance?
💪 Exercises & Challenges
Governance, Risk Management & ISO 27001 MCQ
Test your understanding of Governance, Risk Management & ISO 27001.
Build a Risk Register
Build a risk register with at least 5 rows for a small e-commerce startup. Cover at least these categories: technical, physical, third-party, compliance, and personnel. Each row needs: Risk ID, Descri
Prioritize the Risk Budget
Northwind Retail's CISO has $30,000 left in this year's security budget and three competing risks: 1. Asset value $500,000, Exposure Factor 0.10, ARO 0.20 2. Asset value $80,000, Exposure Factor 0.90